South Pasadena city officials have launched the new municipal website, designed to provide residents with a more user-friendly, accessible and visually appealing online experience.
“After months of diligent work by our communications division, we are proud to present a website that embodies a modern design and significantly enhances the way our community interacts with city services,” the city said in a statement.
The website redesign was driven by valuable feedback from a communitywide communications survey in early 2023 that gathered more than 500 responses, city officials said.
Many of the responses highlighted the need for a new website to better serve residents, businesses and visitors.
The digital upgrade also aligns with the city’s 2021-26 Strategic Plan to develop and launch a strong economic development program, which included the new city website.
Key features of the new site include an intuitive search bar, increased consistency across pages, accessibility, multiple languages the website can be translated to and easier navigation for visitors to find what they need as quickly as possible.
The communications division continued to work collaboratively with all departments and community members with feedback to ensure the website encompasses the needs of the city.
“We encourage the community to explore our new website by visiting southpasadenaca.gov, and to send us any feedback at socialmedia@southpasadenaca.gov,” city officials said.
First published in the May 24 print issue of the South Pasadena Review.
